Metal Prints & Customisation
What are metal prints?
Metal prints are high-definition images infused onto a sleek, durable sheet of aluminum. This process provides vibrant colors, sharp details, and a modern finish that makes your photos stand out.
How do I create my own metal print?
Simply visit our “Create Your Own” section, upload your high-resolution image, and customize the size and style to your liking. You’ll get a preview before placing your order to ensure everything looks perfect.
What sizes are available for metal prints?
We offer a wide range of sizes, from small 8x10 inches to large 40x60 inches. Custom sizes are also available upon request.
Can I add a frame to my metal print?
Yes, we offer various framing options, including our European frames and ArtBox frame styles, which can be selected during the customization process.
Are metal prints suitable for outdoor use?
Yes, our metal prints are resistant to water and UV light, making them ideal for both indoor and outdoor displays.
Acrylic Prints
What are acrylic prints?
Acrylic prints are images printed directly onto high-quality acrylic sheets, offering a glossy finish that enhances the depth and clarity of your photos. They are perfect for a sleek, modern look.
What thickness options are available for acrylic prints?
We offer acrylic prints in 1/8-inch and 1/4-inch thicknesses, allowing you to choose the level of durability and depth you prefer.
How do I hang my acrylic print?
Acrylic prints come with pre-drilled holes and standoff hardware for easy wall mounting, creating a floating effect that enhances the overall aesthetic.
Can acrylic prints be used in bathrooms or kitchens?
Yes, acrylic prints are moisture-resistant and can be safely displayed in humid environments like bathrooms or kitchens.
Phototiles
What are phototiles?
Phototiles are lightweight, 8x8 inch photo squares that can be easily stuck to and removed from your walls without nails or hooks. They are perfect for creating a personalized photo wall.
How do I order phototiles?
Visit our Phototiles section, upload your photos, and choose the quantity you’d like to order. Our easy-to-use interface will guide you through the process.
Are phototiles reusable?
Yes, our phototiles are designed to be removed and repositioned multiple times without damaging your walls.
What material are phototiles made of?
Phototiles are made from a lightweight, durable foam core with a glossy photo print on top, ensuring they are easy to handle and look great on your walls.
Shipping
How long will it take to receive my order?
Standard orders typically ship within 5-7 business days. Delivery time depends on your location, but most customers receive their products within 7-14 business days after shipping.
Can I track my order?
Absolutely. Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress.
Do you ship internationally?
Yes, PixMagic ships to many countries worldwide. Shipping fees and delivery times will vary depending on your location.
Returns
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange, provided the item is in its original condition.
How do I initiate a return?
To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with instructions on how to return your item.
Do you offer refunds for damaged items?
Yes, if your item arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as quickly as possible.
Who covers the return shipping costs?
If the return is due to a defect or error on our part, we will cover the return shipping costs. For all other returns, the customer is responsible for the return shipping fees.